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QUESTIONS ABOUT INSTALLATION
3-1. What is the Protection Number? Where can I find
it?
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Protection Number is a security number unique on each
computer. Once you have bought a license of VCS,
Protection Number is combined with your registered name
and email address to generate a key for you to install
the Full Version. Therefore, it is essential that your
Protection Number be provided correctly so that the
Serial Number can be accepted upon installation.
You can find the Protection Number of your computer
by downloading and running the
“vcs_protection_number.exe” file, which is downloadable
at
http://www.audio4fun.com/download/vcs_protection_number.exe
3-2. Why can’t I install VCS on another computer?
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Due
to security reasons and our End-User License Agreement,
the Serial Number that you receive from us can only be
used on 01 computer bearing the corresponding Protection
Number. Yet, we are always willing to produce one more
license key for customers having 02 computers so that
they can fully enjoy the software. Thus, please let us
know if you would like to install VCS on your second PC.
If you want to set up VCS on 03 computers or more,
please place one more order. Depending on the number of
licenses you need, we will offer you a suitable
discount.
3-3. Can I use the original license key to reinstall
VCS?
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Normally, the Protection Number will stay the same no
matter how many times you reformat the computer. So you
can use the original license key to reinstall VCS.
However, the Protection Number will change when you
have a new computer, replace your mainboard, or when the
BIOS information is updated. Please do not worry.
Whenever you need help, simply let us know so that we
can support you.
3-4. Despite copying and pasting exactly all
information provided in the instruction email, I can’t
complete the installation because of the error “Please
re-enter correctly the information…”:
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If you provide a wrong Protection
Number, the Serial Number will be created incorrectly
and can not complete the installation. Regarding your
problem, please try again as follows:
- Download the "vcs_protection_number.exe" file from
here and open it to find the correct Protection
Number of your computer.
- Copy exactly and send us this number so that we can
generate a correct key for you to activate the Full
Version.
3-5. I can’t activate the installation due to the
error “Could not initialize installation. File size
expected = 1416160, size returned = 229376."?
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Because your download is interrupted due to a network
problem, the file size is not enough for installation to
be activated. So please try again to download the setup
file. During the download, remember to close all other
running applications (even instant messengers) to
optimize the process and avoid download interruption.
3-6. When I installed Demo version, I was confused
by the Free Key form
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The Free Key ensures you to take more
advantages of the Demo Version. The Form will keep
coming up each time you turn on the Demo until you
already register for a Free Key. The message box
below will appear each time you click the button
"Click to subscribe" but only one e-mail is
delivered since then.
If you do not receive your e-mail with Free Key,
please check your Bulk folder for it. Otherwise,
please feel free to contact our
support team for help.
3-7. I can’t install VCS because of
the error: "You do not have access to
make the required system configuration
modifications."?
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Regarding this problem, simply restart your computer
and install the software again. However, it is
recommended that you
download the latest version of VCS for a better
performance.
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